Frequently Asked Questions

Shipping

How long does shipping take?

At Homesy, we work with trusted global suppliers to ensure the best prices. Orders are typically processed within 1–3 business days. Delivery takes 7–12 business days, depending on your location.

Do you offer international shipping?

Yes, we ship worldwide. Please note that delivery times may vary depending on customs and local postal services.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number by email. You can track it directly on our website or via the carrier's platform.

Return policy

What is your return policy?

We offer a 30-day return policy from the date you receive your item. If you're not satisfied with your purchase, you can request a return.

Conditions for return:

  • Item must be unused, in original packaging
  • Proof of purchase is required
  • Return shipping costs are covered by the customer unless the item is defective or incorrect

How do I start a return?

Contact our support team at support@homesy.uk with your order number and reason for return. We’ll guide you through the process.

Discounts and promotions

Do you offer discount codes?

Yes! Subscribe to our newsletter to receive exclusive discount codes and early access to sales.

Can I use multiple discounts at once?

Only one promotional code can be used per order unless stated otherwise.

Do discounts apply to all products?

Some promotions may exclude specific items. Check the terms of each offer for details.

Where can I get discounts?

You can get discounts by subscribing to our newsletter, as well as following us on social media — Instagram, TikTok, X, and Facebook. We share discount codes once a week in posts and stories.

About us

Homesy is a lifestyle brand that brings comfort and style directly to your doorstep. We specialize in high-quality, affordable home products sourced from around the world through a streamlined dropshipping model.

Our mission is to make beautiful living accessible to everyone—without the high price tag.

Have questions? We're here to help: support@homesy.uk

Gift Cards

Our digital Gift Cards are available in €50, €100, €150, €250, and €500 values. They are automatically converted to your local currency at checkout. Perfect for any occasion — fast, flexible, and delivered instantly by email.

When you buy a gift card, you receive a unique code that can be activated when purchasing goods in Homesy. The code can be transferred or given to anyone, as well as used independently.

Have questions? Contact us via contact form, chat on website, or via e-mail: support@homesy.uk

Homesy Blog

July News

July News

The official Homesy blog — bringing you the latest news, product updates, and helpful tips to make your home even cozier.

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About Homesy

About Homesy

Topic about our brand and our team. About our values and the values of the Homesy Сompany.

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2025 Roadmap

2025 Roadmap

What is our company striving for? And the most important: what are our goals and plans for the future?

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